Hey there! If you’re reading this, chances are you’ve got something on your mind—maybe a question, a suggestion, or just a friendly hello. Whatever it is, we’re all ears. At Skapade, we’re not just another faceless online store. We’re a small team that genuinely cares about every single customer. In fact, our founder still replies to emails personally whenever possible. Crazy, right? But that’s how much your voice matters to us.
Honestly, we’ve tried chatbots and automated responses, but nothing beats a real conversation. Whether you’re curious about sizing, need help with an order, or just want to share feedback (good or bad—we can take it!), here’s how to reach us:
Prefer typing? Our live chat (bottom right corner) is manned by actual humans during business hours. No robots here—promise.
Here’s the thing: we started Skapade because we were tired of impersonal shopping experiences. Remember that feeling when a store clerk remembers your name? That’s the vibe we’re going for—even online. Last month, a customer suggested adding more plus-size options, and guess what? We did. Your ideas shape what we do.
So, don’t hesitate. Drop us a line, give us a call, or send a carrier pigeon (okay, maybe not the last one). We’re here, we’re listening, and we can’t wait to connect.
P.S. If you’re wondering about returns or shipping, check out our FAQ page. But if you’d rather chat about it, we won’t stop you!
