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SHIPPING POLICY

Shipping Overview

We are committed to delivering your carefully selected items with efficiency and care. Every order is processed within 1-2 business days after payment confirmation, ensuring your essentials—whether for outdoor adventures, daily commutes, or special occasions—reach you in pristine condition. Our logistics partners specialize in handling delicate and performance-driven products, guaranteeing secure packaging and timely dispatch.

Shipping Timeframe

Processing typically takes 1-2 business days, followed by transit times that vary by destination. Domestic deliveries may arrive within 3-7 business days, while international shipments could require 10-20 business days, depending on customs clearance. Seasonal peaks or unforeseen circumstances may occasionally extend these estimates, but we proactively monitor all orders to minimize delays.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $15 for orders totaling $0-$60.
Free Shipping (10-15 Business Days): Applies to orders of $60 or more (up to $9999).

Shipping Regions

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to regulatory restrictions, some areas may be excluded—such as remote islands or territories with complex import laws. During checkout, our system will automatically confirm whether we can deliver to your location. For specific inquiries, contact our support team.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number and a link to monitor its progress. For consolidated shipments, tracking updates may take 24-48 hours to activate. If you encounter any issues accessing your tracking details, simply reply to your shipping notification email for assistance.

Delayed or Lost Shipments

While rare, delays can occur due to carrier disruptions or customs inspections. If your package hasn’t arrived within 5 business days of the estimated delivery date, please contact us at [email protected] with your order number. For lost shipments, we’ll initiate a trace process with the carrier and provide a replacement or refund as per our Refund Policy.

Customs & Import Duties

International orders may be subject to customs fees, taxes, or import duties determined by your local authorities. These charges are the customer’s responsibility and are not included in our shipping costs. We recommend checking your country’s regulations before placing an order. While we can’t predict or control these fees, we declare all packages accurately as "Merchandise" with the total value to avoid clearance issues.
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